FOR ORDERS SHIPPING WITHIN CANADA:
Orders under $45
- $10.00 flat rate shipping
Orders $45.00 and up
- FREE SHIPPING!
All orders are shipped out using Canada Post expedited service as quickly as possible (usually within 1-3 business days). Watch your email for tracking information, this will be sent to you directly from Canada Post.
Free local pickup/delivery
- If you are in the Rossland, BC area and would like to pick up your order please let me know in the comments and your shipping fee will be refunded. Once your order is received you will be sent an email with directions for pick-up location. Delivery may be available within the Rossland area, if you require this option please get in touch using the Contact page before making your order to ensure this is possible.
NEW – Now shipping to the United States! Please read carefully:
- $15 flat rate fee on all orders going to an American address
- All prices are in Canadian dollars
- Orders are shipped from Rossland, BC Canada through Canada Post within 1-3 business days
- Tracking information will be sent to you via email from Canada Post
- Duty is the sole responsibility of the purchaser, all custom forms will be filled out accurately and any extra costs incurred are your expense.
Shipping prices and policies are subject to change without notice.
RETURNS AND REFUNDS:
All products are final sale. As the majority of our products are upcycled or recycled some defects are naturally occurring – such as knots for joins and at times some excess fraying. If you feel your product is damaged above and beyond what is considered normal for these products please contact firstname.lastname@example.org with photos of the problem to discuss an exchange.